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Tools, Technologies and Training for Healthcare Laboratories

GAO Recommendations
Sten Westgard
Originally posted July 12, 2006 The GAO developed thirteen recommendations based on their investigation of CMS, CAP, JCAHO, COLA and the other state agencies. The recommendations are aimed at CMS and what it should do and how it should change. Here's a quick list in plain English: Standardize survey findings Ensure consistent advance notice by state survey agencies Ensure identifying deficiences comes before education Impose sanctions on labs with consecutive failures Require all survey organizations to require whistle-blower posters Require quarterly proficiency testing Ensure timely evaluation of survey organizations Ensure that new survey rules are reviewed in a timely manner Hire more staff Perform more validation inspections of state survey organizations Require more independent validation of survey organizations Collect and review more survey data Establish an enforcement database Some of these recommendations are common sense. Some of them are bizarre. Most of them will do nothing to address the real problem with the quality of laboratory testing. To read in detail - and see the recommendations in the original bureaucratese - read the essay we've posted. -----
Breaking: GAO Report on CMS is out
Sten Westgard
Originally posted June 30, 2008 Remember the Maryland General laboratory scandal of two years ago? Part of the outcome of the media circus and the Congressional Hearings on Maryland General was a request by Congress for an investigation of CMS by the GAO (Government Accountability Office). The GAO was asked to examine (1) the quality of lab testing; (2) the effectiveness of surveys, complaint investigations, and enforcement actions in detecting and addressing lab problems; and (3) the adequacy of CMS's CLIA oversight. Well, that report is finally out - and it's not kind to CMS. The titles say it all: Testimony to Congress: CMS and Survey Organization Oversight Is Not Sufficient to Ensure Lab Quality Full Report: CMS and Survey Organization Oversight Should Be Strengthened Westgard Web will provide some detailed analysis of the reports (both what is in the reports and what got left out) in the coming days, but the first thing we want to do is encourage you to read the reports directly. Go straight to the source and see what they found, and see if their conclusions match your own. In July, we'll tell you what we think of the reports - and you can judge us as well. Let me pull a few highlights just from the one page summary:
Update on QC Design Tools
Sten Westgard
QC Applications
Originally posted June 20, 2008
Indicating ourselves to death?
Sten Westgard
Originally posted June 16, 2008 You've probably noticed that new JCAHO National Patient Safety Goals are out. Some new goals have been added this year. These goals are some of the most prominent new measures, metrics, and indcators that are being introduced to healthcare. At the Westgard Workshops, Teresa Darcy, MD, MMM, gave a presentation on this recent proliferation of Quality Indicators. Do you know how many Indicators are out there? Here's just a short list of what Dr. Darcy discussed:
Westgard Workshops 2006, Part III: What's actually being done
Sten Westgard
Originally posted June 14, 2006.
Westgard Workshops 2006, Part II: What was unsaid
Sten Westgard
Workshops
originally posted June 13, 2006
Westgard Workshops 2006, Part I
Sten Westgard
Workshops
Originally posted on June 12, 2006 First of all, we want to thank all of our participants who came from all directions to learn and share. The most rewarding part of this continuing series is that some of our speakers this year were the participants only a few years ago. Clearly, we have seen people absorb the material, put it into action, and go even further with it. Lookingat the "class of 2006", it's going to be very interesting to see who emerges as the new leaders and teachers.
What is the laboratory's core competency
Sten Westgard
Quality
Originally posted on May 3rd, 2006 I’ve been intrigued by some of the reasoning that is guiding laboratory priorities and directions, particularly the emphasis on pre-analytic and post-analytic processes along with a disregard for the quality of analytic processes. You can see this emphasis in the IQLM recommendations for laboratory quality indicators.
An Open Letter: Mitigating the Future Risk of Poor Quality Laboratory Tests
Sten Westgard
CLIA
Originally posted April 21st, 2006 To:    Those who will influence the future quality of laboratory testingCLSI Area Committee on Evaluation ProtocolsCLSI Subcommittee on Establishment of Manufacturer’s QC RecommendationsCLSI Subcommitee on Laboratory Quality Control Procedures I want to call your attention to an article on “The Quality of Laboratory Testing Today” that was published in the American Journal of Clinical Pathology in March 2006 (v125:pp343-354). This article was prepared for the “QC for the Future” workshop, which was held in March 2005 in Baltimore. Because you attended this conference and/or are involved in the ongoing project work to develop QC for the Future, I hope you will have some interest in the results of this study.
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Sten Westgard
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